We all want to be innovative, to create, to think outside of the box, to streamline the way we do things. We do this every day as we work and play. We try something, then figure out a better way to do it or an easier way to do it.
The very best definition I found of “Innovation” as it relates to a business was at www.BusinessDictionary.com:
The process of translating an idea or invention into a good or service that creates value for customers. To be called an innovation, an idea must be replicable at an economical cost and must satisfy a specific need. Innovation involves deliberate application of information, imagination and initiative in deriving greater or different values from resources, and includes all processes by which new ideas are generated and converted into useful products. In business, innovation often results when ideas are applied by the company in order to further satisfy the needs and expectations of the customers.
As a court reporting firm owner, I put this concept into practice every minute of every day. It’s my job to provide innovative ways to make our clients’ jobs easier and more streamlined during the deposition process.
Innovative Solutions Have Changed Over Time
By embracing technology and continually searching for ways to assist our customers in their litigation processes, court reporters are innovators. Here are a few examples of how innovation has changed court reporting deliverables over time:
- We’ve moved from reading back our notes from a paper tape to displaying our translated notes instantaneously onto your laptop or iPad.
- We’ve gone from a 2-3 week turnaround time for a final transcript to providing rough drafts that are often better than 90% clean.
- We’ve gone from providing a hard copy transcript to providing a condensed, four-to-a-page electronic transcript that has an index for searchability of any word within the file.
- We’ve gone from telephonic depositions to providing web and videoconferencing that allow you to “see” the deponent while not leaving your home state, thus increasing your productivity.
As you can see, innovation is the backbone of the court reporting industry. In 2015, we’ll continue to serve clients by finding new and improved ways to provide real solutions that create value, save time and streamline processes as they relate to depositions and court proceedings.
Stevens-Koenig is up for the challenge and we look forward to working with you in 2015. To learn more about our innovative solutions, please give us a call 303-988-8470 or visit us online.
Yours for ongoing innovation in court reporting,
Judy Stevens, Owner, Stevens-Koenig Reporting and Video Conferencing